At AYVORIA CARE LTD, we are committed to safeguarding the privacy and personal data of everyone we interact with — from our dedicated caregivers to our valued clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable data protection laws.

1. Who We Are

AYVORIA CARE LTD provides professional caregiving services that prioritize compassion, safety, and reliability. As part of our commitment to excellence, we ensure that all personal data is handled with the highest standards of confidentiality and integrity.

2. Information We Collect

We may collect and process the following categories of personal data:

For Caregivers:

• Full name, address, and contact details

• Right to work documentation

• Employment and educational history

• References and background checks

• Health and immunization records (where required)

• Bank details for payroll

For Clients:

• Full name and contact information

• Health conditions and care requirements

• Emergency contact details

• Billing and payment information

• Service preferences and feedback

From Website Users:

• IP address and browser information

• Information collected through cookies and analytics tools

• Contact details submitted via forms

3. How We Use Your Data

Your information is used to:

• Deliver high-quality caregiving services

• Recruit, verify, and manage caregivers

• Communicate effectively with clients and staff

• Handle billing, payroll, and administrative tasks

• Comply with legal and regulatory obligations

• Improve our services and user experience

4. Legal Grounds for Processing

We process personal data based on:

• Your consent (where applicable)

• Our contractual obligations

• Legal and regulatory requirements

• Legitimate interests (e.g. service quality, safety)

5. Sharing Your Data

We do not sell or rent your data. Your information may be shared with:

• Healthcare professionals involved in your care

• Payroll and administrative service providers

• Regulatory bodies, if required by law

• Emergency contacts in urgent circumstances

All third-party processors operate under strict data protection agreements.

6. Data Security

We implement robust technical and organizational measures to keep your data secure, including:

• Secure, encrypted servers and systems

• Access controls and staff training

• Routine audits and updates to our security practices

7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law and professional guidelines.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict certain uses of your data

• Withdraw consent at any time (if applicable)

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

9. Cookies & Website Analytics

Our website may use cookies and similar technologies to enhance your experience and understand visitor usage patterns. You can manage or disable cookies through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, please reach out:

AYVORIA CARE LTD
Website: www.ayvoriacarelimited.com
Email: info@ayvoriacarelimited.com
Phone: 07852666475